This policy explains how we collect and use information submitted through this website.
When you contact us through this website, we may collect information you voluntarily provide, such as your name, company name, email address, phone number, product requirements, estimated quantity and message content. This information is used to understand your inquiry and reply with product options, quotation details or cooperation suggestions.
We use inquiry information for business communication, quotation preparation, sample discussion, order follow-up and customer service. We may also keep necessary communication records to improve project management and avoid repeated confirmation. We do not use your information for unrelated personal profiling or sell your personal information to third parties.
Where necessary for quotation, production, packaging, logistics or technical evaluation, we may share limited project-related information with our internal team or trusted service partners. Such sharing is limited to the purpose of fulfilling your request. We will not publicly disclose your contact information unless required by law, regulation or valid legal process.
We take reasonable measures to protect inquiry information from unauthorized access, disclosure or misuse. However, internet transmission and email communication cannot be guaranteed to be completely secure. Please avoid submitting highly confidential technical documents, sensitive commercial secrets or payment information through general website forms unless both parties have agreed on a secure method.
You may contact us to request correction, deletion or restriction of your inquiry information where applicable. If you no longer wish to receive follow-up communication, you can tell us through email. We may retain certain records where necessary for legal compliance, dispute resolution or legitimate business recordkeeping.
